Johnny Postman

This is quite wrong... the number of dead pixels to make a quarter-sized spot would be in the thousands. Most manufacturer's have lowered the number of Pixels needed to be defective as LCD's become more common. Dell sets it at 5 or more, which is the standard most places. Samsung has stated that ANY dead pixels warrants replacement and of course Nintendo has done the same on the DS.

These are of course for much larger LCD screens (the DS excepted) with millions of pixels compared to the roughly 130,000 on the PSP. Sony's blurb in the manual about dead/stuck pixels being normal is just a way to legitimize their shoddy quality control. I don't mind so much that dead pixels are apparently on most PSP's - Sony's attitude towards the whole thing is what really irks.

My PSP has 3 dead and 3 stuck pixels and fortunately, in case Best Buy tries to welch on the PRP, dust under the screen cover and some imperfections in the cover itself. Right now I'm just deciding whether to return it right away or wait a few weeks until the next batch ships from Sony.

Frostberg

You still can return it to Best Buy because it falls under the 30 day return/exchange policy. This should be the SAME for other retailers. If walmart or circuit city or anyone else fails to take it back remind them you have 30 days, or 90 days for target anc I think 14 days from EB to take it back for any reason. For the Best Buy PRP any problems with dead pixels really seem to be dents or dimples in the outer plastic screen. They are very tiny, but they are noticable right when you unpack the PSP. I returned mine which had about 11 dead pixels, but some were the dimples making light reflect from the LCD and make them black.

I work at best Buy and out of the 120 or so we have sold so far, 12 were already returned as of about 3:30pm today. If you had a company and 10% of your product was defective you would probably go out of business. Sony quality control needs to step up. In fact, when I unpacked mine there was a curly hair and dust all over the screen. The second one I opened had light scratches and a few dead pixels. The 3rd one seems to be fine.

njchris

I bought a game last night in BB for my PSP and the girl told me they had 10 returns yesterday.

Tho they had plenty it seemed in case someone had to return it.